In brief

In Brief

Please see Terms & conditions for full details
Arrival days and durations

Normally Saturdays for 7 day stays, Friday and Saturday departing Sunday or Monday for weekend breaks, Monday to Friday for midweek breaks. All other days will be considered upon request. Sorry weekend and midweek breaks are not available during peak periods

Arrival / Departure

Cottages are available from 3:00pm. On departure please vacate by 10am so that we can service it prior to new arrivals. Other times only by prior arrangement. If you are arriving late at night please advise us.

Self Catering Reservations

Simply book via our website or contact us by telephone or e-mail for special dates and extended stay availability and rates.

Disabled clients
Very welcome at all of our properties and we will be pleased to assist wherever possible. We endeavour to make the cottages suitable for disabled clients however the cottages are unsuitable for guests permanently confined to a wheelchair. Please do not hesitate to seek advice at the time of booking if you require further information. 
  • Disability assistance
Money Matters
Holiday prices
All published prices are based on commencement date. Cottages based on per unit. N.B. For durations in excess of 7 nights that cut across 2 different price bands, prices of both bands will apply for respective weeks.
Booking deposits
30% required within 7 days of booking. Upon receipt of your deposit (full payment please if booking is made within 6 weeks of arrival) a confirmatory letter and arrival instructions will be sent to you.
Balances

Required 6 weeks prior to arrival. Cheques payable please to Eastbourne SC. Cheques cannot be accepted within 7 days of arrival. Cancellation charges over 27 days, loss of deposit: 27-15 days, 50%: 14 days or less, 100%.
Holiday cancellation insurance is strongly recommended.

Methods of Payment

Payment may be made via paypal, credit and debit cards, bank transfer or cheque.

  • View payment details
Amendments

Should you wish to alter your arrangements, we will endeavour to meet any requirements however any costs may be charged.

Deposits on cottages

All clients may be asked to provide a credit card imprint/deposit on arrival. This will be cancelled/fully refunded on departure subject to any charges for breakages, loss and/or damage, and/or if the unit is left in an unacceptable condition resulting in higher cleaning costs.may

Personal bedding, linen and towels

Bedding, tea towels and bathroom towels are included in all units

Late arrivals

The cottages have a digital keystore at the side of the front door, we will leave a key within and advise you of the code.

  • View digital keystore details
Dogs and other Pets

Well behaved dogs are most welcome. However, please note that pets can only be accepted by prior arrangement. An nominal charge is made for pets.

Max 1 dog per unit chargeable at £20 per visit.
Advance booking required – please indicate on booking form.

  • View dog friendly details
Loss/damage

We realise very occasionally accidents do happen. Please report any loss, damage or breakages to furnishings, equipment or facilities. Unless due to normal wear and tear, payment at cost may be charged.

Health and safety

We operate a no smoking policy within the bungalows. Ashtrays are provided for anyone wishing to smoke outside.

Conduct

The management reserves the right to decline acceptance of any booking and to expel anyone whose conduct is deemed to be detrimental to the park and the comfort of all other residents and guests.  We are sure this ruling can only prove beneficial for the vast majority of clients.

At your service

We will do our utmost to ensure everyone enjoys their holiday with us to the full. Should you have any queries or require further information, please do not hesitate to ask.